Saturday, August 24, 2013

Stumped!!

Sometimes things or situations just have you stumped.  Like how to put together that bicycle you are giving for a Christmas present...without the instructions!!  Or how many tablespoons of sugar did Grandma put in her recipe which she never wrote down for you..
I have recently been stumped by a few situations at Sweet Tooth.
Here's one:  why do vendors send you a display with 24 spaces and 25 styles of merchandise?  Is there a style in the collection that the vendor thinks is a real loser, therefore the vendor sends it just to get rid of it? 
Here's another one:  you place an order at the June Market and it isn't until just days before the January Market that you finally receive the entire order?  Or a vendor presents a number of styles of their product, you order all of them and then find out months later that the vendor was just testing the water and never intended to make all those styles.
How about a third:  a vendor has a new collection of jewelry coming out in a month.  You are able to order it in plenty of time to put the collection out for customers to purchase.  The vendor even has postcards, posters, email blasts and more to publicize the new collection but you are instructed not to tell anyone about it or show pictures of it until the "release day".  So how do you motivate your customers to get ready for new product without giving away what is apparently a state secret??
Fourth:  vendors flood the market with their new product, never caring if your next-door-neighbor retailer has the same product as you do.  Then the vendor wonders why you don't re-order more frequently, never thinking that the "pie" is now split between you and your neighbor.
Fifth:  how long does it take a retailer to figure all this stuff out?  I guess at least 20 years since occasionally we are still stumped by these and other situations.

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